OpenGov Enterprise Asset Management

By audience

Owner/Developer

• Government asset owners use EAM to maintain a complete inventory of public infrastructure (roads, water pipes, parks, buildings) with condition history and cost tracking.
• Capital planners use scenario modeling to prioritize infrastructure investment based on asset condition risk and budget constraints.
• Agency directors use performance dashboards to report on maintenance costs, asset health, and compliance for FEMA reimbursement and regulatory audits.

Facilities Management

• Facilities managers schedule and track preventive maintenance work orders for municipal buildings, recreation centers, and public facilities.
• Staff use the mobile app (online and offline) to capture inspection results, log labor/materials, and update asset records from the field.
• The platform tracks inventory of materials and equipment from warehouse to job site, reducing waste and improving procurement planning.

Civil Engineering

• Civil engineers map infrastructure assets and conditions in Esri ArcGIS live map layers directly within EAM for planning and field response.
• Engineers track pavement condition index (PCI), pipe Overall Condition Index (OCI), and other deterioration metrics to guide rehabilitation decisions.
• Integration with pipeline inspection tools (ITpipes, SewerAI) pushes inspection findings directly into EAM work orders and asset records.

By phase

Closeout & Operations

• Operations teams run day-to-day work order management — creating, assigning, scheduling, and closing maintenance tasks across all asset classes.
• Long-term asset lifecycle tracking and capital improvement planning from commissioning through decommissioning.
• Compliance record-keeping for regulatory reporting, FEMA documentation, and audit trail requirements.