ServiceTrade

By audience

Specialty Contracting

• Dispatches field technicians to commercial service jobs with full equipment history and task checklists in the mobile app
• Manages service agreements, recurring maintenance contracts, and inspection schedules for fire protection and HVAC trades
• Syncs Procore projects to ServiceTrade jobs and pushes technician timesheet entries back to Procore automatically
• Generates proposals and tracks deficiency repairs from inspections to improve job close rates

Project Manager

• Tracks job status, technician assignments, and work orders from a unified scheduling dashboard
• Reviews analytics on job completion rates, revenue per technician, and customer satisfaction
• Manages customer communication through digital service reports and customer portals

Foreman / Field Supervisor

• Uses mobile app to access job details, equipment history, and inspection forms on-site
• Records time clock-in/clock-out which syncs to Procore timesheets
• Captures photos, documents, and deficiency notes from the field in real time

MEP Engineering

• Supports mechanical and HVAC service contractors managing code-compliant inspection workflows
• Tracks recurring inspections and deficiency remediation for MEP systems in commercial buildings

By phase

Construction

• Coordinates specialty service contractors working alongside construction crews on commissioning and installation
• Syncs field technician time entries to Procore during active construction projects

Closeout & Operations

• Manages ongoing service agreements and preventive maintenance for completed commercial buildings
• Tracks equipment histories and inspection compliance for facilities in operation
• Provides customer portals for building owners to review service records and open deficiencies